RishnaLoan Terms and Conditions

Last Updated: November 25, 2025

Introduction

Welcome to the RishnaLoan application (hereinafter referred to as the "App") operated by Mannakrishna Investments Private Limited (hereinafter referred to as "we," "us," or "our"). These Terms and Conditions (hereinafter referred to as "Terms") constitute a legally binding agreement between you and us regarding your use of the App and related services, including but not limited to loan applications and account management.

Please read these Terms carefully before using the App. By downloading, installing, accessing, registering, or using the App, you acknowledge that you have read, understood, and agree to be bound by all provisions of these Terms, including any subsequent revisions we may publish. If you do not agree to any part of these Terms, please cease using the App immediately.

1. Service Eligibility

To use our services, you must simultaneously meet all the following conditions:

a. You are an Indian citizen or lawful permanent resident.

b. You are at least 18 years of age and possess full legal capacity at the time of application.

c. You hold a valid and verifiable Permanent Account Number (PAN) and Aadhaar number.

d. You possess a valid and active savings bank account with a bank in India.

e. All information and documents you provide are true, accurate, and up-to-date at the time of application and throughout the loan tenure.

2. User Responsibilities and Undertakings

You understand and agree that:

a. Information Accuracy: You declare and guarantee that all information provided to us, including personal identification, financial, employment, and contact information submitted via permissions such as camera and contacts, is true, accurate, complete, and current. Providing false or misleading information constitutes a material breach and may result in immediate service termination and legal consequences.

b. Loan Purpose: You undertake to use loans obtained through this App solely for legitimate personal consumption purposes and not for any illegal activities, including but not limited to gambling, speculation, or funding any unlawful transactions.

c. Account Security: You are responsible for maintaining the confidentiality of your account login information, password, and any OTP (One-Time Password) related to your account. You agree to accept full responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

d. Authorization and Consent: You explicitly consent to us obtaining your credit report from credit information companies and sharing your repayment data in accordance with the guidelines issued by the Reserve Bank of India for the purpose of providing services.

3. Permission Grant

To provide core services, the App requires specific device permissions. You explicitly understand and consent to grant the following permissions:

a. Camera: Used to capture images of your government-issued ID documents (e.g., PAN card, Aadhaar card) and for facial recognition verification to complete the statutory KYC process.

b. Location Information: Used to verify in real-time that your physical location is within the territory of India, which is a statutory prerequisite for our service provision.

c. Contacts: Used to quickly and accurately select and fill in your emergency contact information during the loan application process to improve application efficiency.

d. Advertising Identifier (IDFA): Used to analyze service usage to provide you with more personalized loan product recommendations and optimize user experience. You can disable this personalized recommendation feature at any time through your device settings.

4. Loan Product Terms

(This section incorporates general terms related to the specific loan agreement)

You understand and agree that loans applied for through this App are subject to the following general terms:

a. Loan Amount, Interest Rate, and Fees: The specific loan amount, annual percentage rate (APR), service fee, and other applicable charges will be clearly listed in a separate Loan Agreement presented after you submit your application. You are obligated to read and understand the entirety of that agreement before accepting the loan.

b. Repayment Obligation: You undertake to repay the loan principal, interest, and all associated fees on time and in full, according to the repayment schedule stipulated in the Loan Agreement.

c. Consequences of Default: Failure to make payments on time may result in the imposition of late fees, potential negative impacts on your credit history, and may lead to recovery and/or legal actions as permitted by law.

5. Intellectual Property

The RishnaLoan application, all its content, including but not limited to text, graphics, user interfaces, logos, trademarks, computer code, and software, are the property of Mannakrishna Investments Private Limited and are protected by Indian copyright, trademark, and other relevant intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. Service Modification and Termination

a. We reserve the right to modify, suspend, or terminate the App or any part of its services at any time at our sole discretion, without prior notice.

b. We reserve the right to immediately suspend or terminate your access to our services for any reason, including but not limited to your violation of these Terms, our inability to verify your information, or our reasonable suspicion of fraudulent or illegal activity.

7. Disclaimer

To the maximum extent permitted by law, the App and related services are provided on an "as is" and "as available" basis. We expressly disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data loss, or other intangible losses) arising out of or relating to your use or inability to use the services, even if we have been advised of the possibility of such damages.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the services shall first be attempted to be resolved through friendly negotiations. If the dispute cannot be resolved through negotiation, both parties agree to submit such dispute to the exclusive jurisdiction of the courts located at our company's registered office.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will become effective immediately upon being posted on this page, with an updated "Last Updated" date. It is your responsibility to periodically review these Terms to stay informed of updates. Your continued use of the service following the posting of revised Terms constitutes your acceptance of and agreement to the changes.

10. Contact Us

If you have any questions, comments, or require assistance regarding these Terms and Conditions, please contact us via:

Company Name: Mannakrishna Investments Private Limited

Customer Service Email: team@mannakrishnainvestments.com